DOW Notice of Force Majeure. Sept 2021

The purpose of this letter is to advise that, due to circumstances beyond the reasonable
control of The Dow Chemical Company (“Dow”), Dow is unable to supply you with the
quantities of Glycol Ethers, including:

• Methyl Glycol Ethers, extending an existing force majeure
• Ethyl Glycol Ethers
• Butyl Glycol Ethers

provided in the applicable Sales Contract or Purchase Order (“Contract”). Pursuant to
the terms of the Contract, Dow is excused from performance during the term of this Force
Majeure event.

This situation is due to extreme weather conditions related to Hurricane Ida, which have
resulted in an unplanned shutdown and/or disruptions in operations, logistics, and raw
material supply. Dow is using all commercially reasonable means to address this
situation and hopes to be in a position to resume Glycol Ethers supply soon.

Dow will allocate available product in a manner that is fair and reasonable. Your
allocation volume will be communicated to you by your account manager as soon as

Dow regrets this situation and thanks you for your continued patience during this difficult
period. We intend to keep you informed as new information becomes available.

Click here to read the official letter.

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